Chinese online marketplace Temu is gaining ground in France. For the first time, it has entered the top 15 of the biggest fashion sellers in the country, in terms of unit volume. It is just behind Zara. Vinted is still in first place.
Continue readingUS-based customer relationship management software for online stores, Klaviyo, has launched an AI agent. Users of the software can now offer customers a webchat with an AI agent. It provides personalized customer support, combined with marketing integration.
Continue readingDutch payments fintech Mollie is launching in Hungary, Slovenia and the Czech Republic. Online sellers in these countries can now use the company’s payment solutions and local support. It wants to simplify money management for businesses.
Continue readingChinese online marketplace AliExpress has launched its hourly delivery service in the United Kingdom. Shoppers in London who order packaged food, beverages and everyday household items can now enjoy same-day delivery. The platform wants to expand the service in the rest of the country soon.
Continue readingThe European Parliament has adopted new proposals to manage the growing influx of substandard and unsafe cheap products into the European Union, from non-EU online stores. Currently, 12 million small ecommerce packages arrive in the EU every day. The new proposals could make checking their quality easier.
Continue readingSocial media is playing a big role in online retail in Germany. A majority of 59 percent of retailers in the country use a profile on social networks to promote their offerings online. And more than a quarter offer consumers the option to place orders in their store via social media.
Continue readingAccording to the German government, cancelling an online purchase should be as easy as placing an order. The Ministry of Justice has announced a cancellation button for online purchases of goods, services, and financial products. The perpetual right of withdrawal is being abolished.
Continue readingOnline revenue in Spain has increased 13.1 percent year-over-year in 2024. The total online revenue came to 95.2 billion euros. In the last quarter of the year specifically, online turnover increased 13.4 percent compared to a year earlier.
Continue reading“The upswing is here”, writes bevh above a report on online retail spending in Germany. According to the industry association, consumers spent 39.84 billion euros on products online in the first half of this year. This marks a 3.5 percent increase compared to the same period last year. The growth was even stronger in the second quarter.
Continue readingThe European online consumer electronics market was worth 112 billion euros in 2024. This was an increase of 24 percent compared to the year before. Consumer electronics now represent 13 percent of total online retail sales.
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